Remote computer repair lets a certified technician securely connect to your PC over the internet and resolve problems in real time — no appointment needed, no travel, no waiting. As long as you have a decent internet connection, HamCom PC can diagnose and fix most issues without ever setting foot in your home or office.
How Remote Repair Works
- Call or text us at 601.273.4147 — describe what’s happening and we’ll confirm remote repair is the right fit.
- Download Remote Tool — we’ll walk you through installing our free, secure remote access tool in just a few minutes. Download Remote Tool here.
- We connect and fix it — share your one-time session code and watch as we diagnose and resolve your issue in real time. You stay in full control and can end the session at any time.
What We Can Fix Remotely
Most software and performance issues can be resolved in a single remote session, including:
- Virus, malware, and spyware removal
- Slow PC tune-up and performance optimization
- Software installation and configuration
- Windows update errors and failures
- Driver issues and device conflicts
- Email setup (Outlook, Gmail, and more)
- Printer and peripheral troubleshooting
- Browser problems and unwanted pop-up removal
- Password resets and account recovery
Frequently Asked Questions About Remote Computer Repair
Is remote computer repair safe?
Yes. MSP360 uses end-to-end encrypted connections so your data stays private. You can see everything the technician does on your screen in real time, and you can end the session instantly at any point.
What do I need for a remote repair session?
Just a Windows PC and a working internet connection. We’ll walk you through the quick, free remote tool download — it only takes a few minutes to get set up.
How long does a remote repair session take?
Most common issues are resolved in 30 to 60 minutes. More complex problems may take longer, but we’ll always give you a time estimate before we begin.
How much does remote computer repair cost?
Pricing depends on the issue. Call us at 601.273.4147 for a free diagnosis and quote — no charge until you approve the work.
What if my problem can’t be fixed remotely?
If your issue requires in-person service, we’ll let you know right away — and you won’t be charged for the remote session. No surprises.
Do you work on Macs?
HamCom PC primarily specializes in Windows PCs. Give us a call at 601.273.4147 and we’ll discuss your specific situation.
Ready to Get Your PC Fixed?
Most issues are resolved in under an hour. Call or text 601.273.4147 to get started, or download MSP360 below to prepare for your session.